Terms & Conditions

Promotional Codes

1. Offers are valid on full price items only.
2. Please refer to your marketing material for expiry date.
3. Enter code at checkout.
4. Discounts cannot be used in conjunction with any other offer/discount and cannot be applied retrospectively or to delivery charges.
5. Exclusions may apply.
6. Where a minimum spend applies, the amount must be spent in a single transaction to receive the discount.

Promotional Vouchers

1. Promotional Vouchers can only be redeemed on full-price items and cannot be used to purchase Limited Edition pieces or gift vouchers/cards.
2. Single use only, credit cannot be carried forward.
3. Cannot be used in conjunction with any other offer/discount.
4. Promotional Vouchers have no cash value. They cannot be exchanged or refunded.
5. Expiry date is displayed on the voucher

Free Delivery

1. Promotional Vouchers can only be redeemed on full-price items and cannot be used to purchase Limited Edition pieces or gift vouchers/cards.
2. Single use only.
3. Cannot be used in conjunction with any other offer/discount.
4. Exclusions Apply - Free Delivery is to a UK mainland address (excludes Highlands) only and excludes express delivery.
5. No cash alternative.
6. Expiry date is displayed on the voucher.

Free Interior Design Consultation

1. A free instore Interior Design Consultation applies to your first appointment only.
2. Your appointment should be booked in advance with a member of the Interior Design Team in one of our stores, except for Chelsea, where walk-in appointments are available during weekdays.
3. No purchase necessary.
4. No cash alternative.
5. If an expiry date is applicable, this will be displayed on the promotional voucher.
6. Any subsequent appointments are subject to a design fee, which can be redeemed against a minimum spend – click here for more information.