Delivery Information - OKA
0 items - £0.00

Delivery

Click and Collect

Click and Collect - Free

You can order non-heavy products online and collect from an OKA store. Click and Collect is free to use. For full details and to see what day you can collect your order on, visit our Click and Collect FAQ page.


Standard Delivery

Standard Delivery - £4.98*

UK Mainland: Up to 5 working days.
UK Offshore (including Northern Ireland), Highlands and Islands: Up to 20 working days.
Orders will be delivered via Parcel Force. A signature is required upon receipt.

*Please note, for UK Offshore (including Northern Ireland), Highlands and Islands, additional costs for delivery may apply depending on location and parcel size. A member of our team will be in touch as soon as you place your order to confirm details. If you choose not to proceed with our delivery quote, your order will be cancelled and you will not be charged. If you would like a quotation prior to placing an order, please call +44 1235 433930.

 

Standard Fragile Delivery - £4.98*

 

OKA Fragile Delivery Map

Delivery time Postcode areas
Up to 5 working days (if inside M25) BR, CR, DA, E, EC, EN, HA, IG, KT, N, NW, RM, SE, SM, TW, UB, W, WC, WD, SW
Up to 10 working days AL, B, BA, BB, BD, BH, BL, BN, BS, CA, CB, CH, CM, CO, CV, CW, DA, DE, DH, DL, DN, DY, EN, FY, GL, GU, HD, HG, HP, HU, HX, IP, KT, L, LA, LE, LN, LS, LU, M, ME, MK, NE, NG, NN, NR, OX, PE, PO1-22, PR, RG, RH, RM, S, SG, SK, SL, SN, SO, SP, SR, SS, ST, TF, TN, TS, TW, WA, WF, WN, WP, WR, WS, WV, YO
Up to 15 working days CF, CT, DG, DT, EH, EX, FK, G, HR, KA, KY, LD, LL, ML, NP, PL, SA, SY, TA, TD, TQ, TR
Up to 20 working days AB, DD, IV, KW, PA, PG, PO30-41


*Please note, for UK Offshore (including Northern Ireland), Highlands and Islands, additional costs for delivery may apply depending on location and parcel size. A member of our team will be in touch as soon as you place your order to confirm details. If you choose not to proceed with our delivery quote, your order will be cancelled and you will not be charged. If you would like a quotation prior to placing an order, please call +44 1235 433930.

Orders will be delivered via a nominated carrier. A signature is required upon receipt.

 
 

Standard Heavy Delivery - £30*

 

OKA Heavy Delivery Map

Delivery time Postcode areas
Up to 5 working days (if inside M25) BR, CR, DA, E, EC, EN, HA, IG, KT, N, NW, RM, SE, SM, TW, UB, W, WC, WD, SW
Up to 10 working days AL, B, BA, BB, BD, BH, BL, BN, BS, CA, CB, CH, CM, CO, CV, CW, DA, DE, DH, DL, DN, DY, EN, FY, GL, GU, HD, HG, HP, HU, HX, IP, KT, L, LA, LE, LN, LS, LU, M, ME, MK, NE, NG, NN, NR, OX, PE, PO1-22, PR, RG, RH, RM, S, SG, SK, SL, SN, SO, SP, SR, SS, ST, TF, TN, TS, TW, WA, WF, WN, WP, WR, WS, WV, YO
Up to 15 working days CF, CT, DG, DT, EH, EX, FK, G, HR, KA, KY, LD, LL, ML, NP, PL, SA, SY, TA, TD, TQ, TR
Up to 20 working days AB, DD, IV, KW, PA, PG, PO30-41


*Please note, for UK Offshore (including Northern Ireland), Highlands and Islands, additional costs for delivery may apply depending on location and parcel size. A member of our team will be in touch as soon as you place your order to confirm details. If you choose not to proceed with our delivery quote, your order will be cancelled and you will not be charged. If you would like a quotation prior to placing an order, please call +44 1235 433930.

Orders will be delivered via a nominated carrier. A signature is required upon receipt.


Express Delivery

Express Delivery - £9.96*

Not available for heavy items.
UK Mainland only.
Orders placed Monday to Friday by 3pm are delivered the next working day.
Orders will be delivered via Parcel Force. A signature is required upon receipt.

*Please note, for UK Offshore (including Northern Ireland), Highlands and Islands, additional costs for delivery may apply depending on location and parcel size. A member of our team will be in touch as soon as you place your order to confirm details. If you choose not to proceed with our delivery quote, your order will be cancelled and you will not be charged. If you would like a quotation prior to placing an order, please call +44 1235 433930.

 


International Delivery

International Standard Delivery

Please note, international delivery is subject to availability of service, accessibility to property, local customs costs/regulations, transport mode & shipment size.
Due to custom regulations we are unable to ship diffusers and diffuser refills internationally.

Europe: Up to 40 working days - from £30*
USA & Canada: Up to 40 working days - from £30*
Rest of the world: Prices and timings vary based on location.

*Additional costs for delivery may apply depending on location and parcel size. A member of our team will be in touch as soon as you place your order to confirm details. If you choose not to proceed with our delivery quote, your order will be cancelled and you will not be charged. If you would like a quotation prior to placing an order, please call +44 1235 433930.

 

International Fragile Delivery

Please note, international delivery is subject to availability of service, accessibility to property, local customs costs/regulations, transport mode & shipment size.

Europe: Up to 40 working days - from £95*
USA & Canada: Up to 40 working days - from £95*
Rest of the world: Prices and timings vary based on location.

*Additional costs for delivery may apply depending on location and parcel size. A member of our team will be in touch as soon as you place your order to confirm details. If you choose not to proceed with our delivery quote, your order will be cancelled and you will not be charged. If you would like a quotation prior to placing an order, please call +44 1235 433930.

 

International Heavy Delivery

Please note, international delivery is subject to availability of service, accessibility to property, local customs costs/regulations, transport mode & shipment size.
Kerbside delivery only. Please contact our Customer Service team on +44 1235 433930 if you require any extras.

Europe: Up to 40 working days - from £500*
USA & Canada: Up to 40 working days - from £500*
Rest of the world: Prices and timings vary based on location.

*Additional costs for delivery may apply depending on location and parcel size. A member of our team will be in touch as soon as you place your order to confirm details. If you choose not to proceed with our delivery quote, your order will be cancelled and you will not be charged. If you would like a quotation prior to placing an order, please call +44 1235 433930.

 

Useful Information

Useful Information

Please note that our carriers will unwrap and remove the packaging, and place the product(s) in your room of choice. They will assemble all items marked FLAT PACKED.

If the delivery is unsuccessful (for instance, you are not at the place of delivery at the agreed time, or because of the size of the goods they cannot be delivered into your home) a £50 charge may be levied.

For delivery of items marked with a lorry within the M25, we can now offer a disposal service of the equivalent piece of furniture in your home. This will be charged at £50 per piece. For more details, please call 01235 433930.

OKA is responsible for the safe delivery of goods from our warehouse to the customer’s delivery address stated on the OKA invoice. Beyond this point, it is the responsibility of the customer and their chosen courier/shipping partner to check the condition of goods and adequately pack them for onward delivery to their final destination.

 

USA Shipping Process

Please note that heavy & fragile deliveries to the USA require extra regulatory documentation to be completed prior to delivery. Please read the following information and action where necessary to ensure your order arrives in the USA without any delays. If you have any questions, please call Customer Services on 03330 042 042 or (+44) 1235 433930.

  • If you are shipping to an individual, please email a copy or scan of your passport and Social Security Number Card (or National Insurance Card if from the UK) to customerservice@oka.com
  • If you are shipping to a business, please email a copy of their Business Certificate confirming they are a legitimate USA company to customerservice@oka.com
  • When prompted, please send a “Power of Attorney” form to the Broker/Agent directly, allowing them to act on your behalf to arrange customs clearance and arrange for duty and taxes to be paid. (If you have your own Broker/Agent, our agent will hand over responsibility and there will be no need for a Power of Attorney.)
  • Please note that we are unable to release goods until all required documentation has been received.