Homeware and Lighting

Published 20 February 2025 | Last Modified 2 June 2025

Caring for Prints and Pictures

Heat

  • Avoid exposing your picture/wall art to excessive heat (for example, by placing it directly above a radiator) as this can cause cracking.
  • A minimum 30cm clearance from heat sources is advised.
  • We do not recommend locating products in excessively high or low temperatures, or where the environment is often damp, as this may cause product issues.


Hanging

  • It is important to use correct-sized secure wall fixings. We recommend using a professional service.
  • Do not hang your picture or wall art on damp or recently plastered walls.


Warning Information

  • If your wall art or picture is framed, do not strike the glass pane with hard or pointed items.
  • Do not use detergents or cleansers that contain abrasives, as these may scratch the glass when
    applied with a cloth.


Maintenance and Care Instructions

To prolong the life of your piece, we advise the following:

Cleaning

  • To maintain the appearance of your picture/wall art, we recommend regular dusting with a soft cloth.
  • If your picture/wall art is framed with glass, it should be cleaned using a non-solvent based glass cleaner and soft cloth, carefully avoiding contact with wooden or painted sections.
  • The repeated use of a silicone-containing polish is not recommended as it will lead to a build-up of a silicone film which may alter the appearance of the piece.


Care

  • Dropping pictures/wall art can cause damage.
  • If the glass pane on your wall art is chipped or broken, immediate repair is recommended to avoid both personal injury and injury to the artwork.
  • If your picture/wall art features a glass pane, avoid dragging items across the surface as this may cause fine surface scratches.
  • If your picture becomes stained, scratched or chipped, or suffers other damage, we recommend a professional service is sought to restore it.
  • If you have relevant insurance you may wish to contact them for advice.
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