Cookie Policy

A cookie is a small text file that is saved to the hard drive of your computer, mobile phone or tablet, when you access a website. Cookies are a well-known technology that is used by most websites in order to make the website work more efficiently.

Pixels and web beacons are tiny images that may be found within web pages and emails, requiring a call (which provides device and visit information) to our servers in order for the pixel to be rendered in those web pages and emails. We use pixels to learn more about your interactions with email content or web content, such as whether you opened an email or interacted with ads. Pixels can also allow us and third parties to place Cookies on your browser.

Local storage enables a website or application to store information locally on your device(s). Local storage may be used to improve the your OKA experience, for example, by enabling features, remembering your preferences and speeding up site functionality.

Cookies enable us to collect information on a number of things, including recognising your device (so we can display the mobile version or tablet version of our website if you are viewing on a mobile device). Cookies also show us how you use our website and which pages you visit and allow us to customise your experience. They also provide information that helps us monitor and improve our website's performance.

We have divided our cookie use into four categories:

Necessary

These are the cookies that are essential for our website to operate effectively. They include cookies that allow you to access restricted areas of our website, or remember your cookie preferences. Necessary cookies can only be disabled by changing your internet browser settings, although this may mean our website will not function as intended.

Advertising

Advertising cookies are third-party cookies which are used to provide you with advertisements relevant to you and your interests. This may result in you seeing these advertisements on our website and on other websites you visit.

We partner with Rakuten Advertising, who may collect personal information when you interact with our site. They are a data Controller and their collection and use of this information is subject to their privacy policy located here

(link opens in new windows - please note that we can't be responsible for the content of external websites):

https://rakutenadvertising.com/en-uk/legal-notices/services-privacy-policy/

You can revoke your consent from Rakuten here

https://go.rakutenadvertising.com/hubfs/Privacy-Rights-Request-Process.pdf

In general, you can opt-out of advertising cookies by following these links (link opens in new windows - please note that we can't be responsible for the content of external websites):

http://optout.networkadvertising.org/

http://optout.aboutads.info/

https://www.youronlinechoices.com/

Your mobile device has settings that allow you to control whether ad partners can use information about your use of mobile applications to show ads to you. On iOS devices, this setting is called “Limit Ad Tracking” and on Android devices, this setting is called “Opt out of Ads Personalization.”

Personalisation

We use personalisation cookies to understand how you use our website across all your devices, by pseudo anonymously matching your devices to you. This will include us keeping track of your browsing history and activity to help us identify you. This will allow us to provide you with targeted marketing on our website, by email and on other websites through other marketing channels.

You can disable these cookies through your browser settings:

• Chrome: Go to Preferences; then go to Privacy and Security
• Safari: Go to Preferences; then go to Privacy
• Explorer: Go to Internet Options; then go to Privacy
   

Analytics

These cookies allow us to recognise and keep track of the number of visitors to our website, and see which pages you view. This allows us to improve the functionality and design of our website, for example by ensuring you can easily find the content you are interested in. We partner with Google Analytics for these purposes. The data is aggregated and anonymised, which means we cannot identify you as an individual.

 You can stop these cookies being dropped by downloading the Google browser add-on located here (Link opens in new windows - please note that we can't be responsible for the content of external websites):

https://tools.google.com/dlpage/gaoptout/

Internet browsers can increasingly be used to block Google Analytics:

• Chrome: Go to Preferences; then go to Privacy and Security
• Safari: Go to Preferences; then go to Privacy
• Explorer: Go to Internet Options; then go to Privacy

The data is aggregated and anonymised, which means we cannot identify you as an individual.

3rd Party Providers

Some 3rd party cookies may be enabled on your device when you engage with content from external platforms which is embedded in our website.

Our service providers use cookies and those cookies may be stored on your computer when you visit our website. Two principle service partners in this regard are Facebook and Google.

We use Facebook Pixel Manager to help us to track and analyse user behaviour on our website. Facebook Pixel Manager uses a pixel placed on our website It helps track conversions from Facebook ads, optimise ads based on collected data, build targeted audiences for future ads, and remarket to qualified leads.

You can view the privacy policy of this service provider at (link opens in new windows - please note that we can't be responsible for the content of external websites):

https://www.facebook.com/business/learn/facebook-ads-pixel

We use Google Tag Manager to manage tracking and analytics on our website.

This service uses cookies to manage JavaScript and HTML tags used for tracking and analytics on our website.

You can view the privacy policy of this service provider at (link opens in new windows - please note that we can't be responsible for the content of external websites):

https://www.google.com/analytics/tag-manager/

The length of time that our cookies will stay on your device varies from cookie-to-cookie. Some are known as ‘session cookies’ which will only stay on your device whilst you are viewing our website. Others cookies, known as ‘persistent cookies’ will stay on your device for a longer period. Some ‘persistent cookies’ will expire after a certain length of time, and others will stay on your device until they are deleted, typically by changing your browser settings. 

• Chrome: Go to Preferences; then go to Privacy and Security
• Safari: Go to Preferences; then go to Privacy
• Explorer: Go to Internet Options; then go to Privacy

Do Not Track (DNT) is a feature offered by some browsers, with some newer browsers offering it as default. It sends a signal to websites to request that your browsing isn't tracked by third party ad, social networks or analytic companies. Our website doesn’t currently respond to DNT requests as there’s no industry-wide uniform standard to how DNT requests are managed. We'll continue to review DNT and other new technologies, but won't respond to DNT requests.