Shipping Information

  Parcel Freight
  Standard* 2-day rush
Order by 12 noon CT
1-day rush
Order by 12 noon CT
White glove
Ship within 2 to 7 business days 1 to 3 business days 1 business day 5 to 10 business days
Delivery within 3 to 7 business days 2 to 3 business days 1 to 2 business days 14 to 19 business days
Order value $       15% of order value + $40 handling fee per order + $80 fee for deliveries outside TX, up to a maximum charge of $495
Up to 25 $7 $52 $77
From 26 up to 50 $11 $56 $81
From 51 up to 100 $16 $61 $86
From 101 up to 150 $20 $65 $90
From 151 up to 200 $28 $73 $98
From 201 up to 300 $35 $80 $105
From 301 up to 400 $40 $85 $110
From 401 up to 500 $50 $95 $120
From 501 up to 750 $69 $114 $139
From 751 up to 1000 $85 $130 $155
Over 1000 $110 $155 $180

Parcel Delivery (Light Items)

Larger order quantities shipped Standard Delivery may be delivered by an alternative ground method. This could lengthen the delivery time by up to seven business days.

Some larger items won’t be eligible for 2-Day Rush or 1-Day Rush delivery.

For deliveries that are sent via FedEx or an alternative shipper, packages may be left outside the delivery address if no one is at home at the time of delivery—signature not required.

An update will be communicated once your order is ready to dispatch.


Freight (Heavy or Large Fragile Items)

White Glove Delivery includes delivery, un-crating and placement of the item in the room or area you specify inside your home, at up to two flights of stairs. Our partners can also help you assemble your items if necessary and will remove any packaging or debris when finished.

Orders are usually shipped within five to 10 business days and should arrive in approximately 14 to 19 business days.

Expedited shipping is not available for White Glove Delivery orders, and delivery cannot take place on weekends or national holidays.

Due to COVID restrictions in some locations, White Glove service may not be available. We will do our very best to inform you of restrictions impacting your area prior to delivery.


Tailored by OKA

The items in our Tailored by OKA Collection are custom-made and currently take up to 30 weeks to ship. If you have added any parcel or freight items to your order, they will be shipped separately.

When your Tailored order is ready, our shipping provider CEVA will be in touch to arrange a delivery time that suits you.


Sales Tax

Sales tax is collected on merchandise, shipping and handling as applicable where required by law.


Shipping Outside of the Contiguous United States

Shipping outside of the contiguous United States is available via a freight forwarding services, please contact customer care by emailing customercare@oka.com or by phone at 1-800-621-8309 to discuss your requirements.


Useful Information

If your order contains multiple items and one or more of them will take four weeks or longer to be delivered, you may choose to have your items delivered in one shipment, or individually, as soon as each item becomes available. These options will appear during the checkout process.

To ship to addresses outside the US, please visit our UK store.