Shipping Information

  Parcel Freight
  Standard* 2-day rush
Order by 12 noon CT
1-day rush
Order by 12 noon CT
White glove
Ship within 2 to 7 business days 1 to 3 business days 1 business day 5 to 10 business days
Delivery within 3 to 7 business days 2 to 3 business days 1 to 2 business days 14 to 19 business days
Order value $       15% of order value + $50 handling fee per order, up to a maximum charge of $295
Up to 15 $5 $31 $85
From 16 up to 25 $7 $13 $87
From 26 up to 45 $10 $36 $90
From 46 up to 65 $13 $39 $93
From 66 up to 90 $17 $43 $97
From 91 up to 125 $21 $47 $101
From 126 up to 200 $25 $51 $105
From 201 up to 350 $35 $61 $115
From 351 up to 500 $50 $76 $130
From 501 up to 650 $65 $91 $145
From 651 up to 800 $80 $106 $160
From 801 up to 1000 $95 $121 $175
Over 1000 $99 $125 $179

Holiday Shipping

Make sure to check our last order dates below so your items arrive in time for the festivities.

 

Thanksgiving

  Parcel Freight
  Standard* 2-day rush
Order by 12 noon CT
1-day rush
Order by 12 noon CT
White glove
Order by Saturday November 13th  Wednesday November 17th   Wednesday November 17th   Wednesday November 3rd 

 

Christmas

  Parcel Freight
  Standard* 2-day rush
Order by 12 noon CT
1-day rush
Order by 12 noon CT
White glove
Order by Monday December 13th Monday December 20th Monday December 20th Tuesday December 7th

Parcel Delivery (Light Items)

Larger order quantities shipped Standard Delivery may be delivered by an alternative ground method. This could lengthen the delivery time by up to seven business days.

Some larger items won’t be eligible for 2-Day Rush or 1-Day Rush delivery.

For deliveries that are sent via FedEx or an alternative shipper, packages may be left outside the delivery address if no one is at home at the time of delivery—signature not required.

An update will be communicated once your order is ready to dispatch.


Freight (Heavy or Large Fragile Items)

White Glove Delivery includes delivery, un-crating and placement of the item in the room or area you specify on the ground floor inside your home.

Orders are usually shipped within five to 10 business days and should arrive in approximately 14 to 19 business days.

Expedited shipping is not available for White Glove Delivery orders, and delivery cannot take place on weekends or national holidays.


Sales Tax

Sales tax is collected on merchandise, shipping and handling as applicable where required by law.


Shipping Outside of the Contiguous United States

Shipping outside of the contiguous United States is available via a freight forwarding services, please contact customer care by emailing customercare@oka.com or by phone at 1-800-621-8309 to discuss your requirements.


Useful Information

If your order contains multiple items and one or more of them will take four weeks or longer to be delivered, you may choose to have your items delivered in one shipment, or individually, as soon as each item becomes available. These options will appear during the checkout process.

To ship to addresses outside the US, please visit our UK store.