Terms & Conditions

I.Website Terms of Use (Limited Licence)

II.Copyright

III.Promotions

IV.Competitions

V.Social Media



 

I. Website Terms of Use (Limited Licence)

We grant you a limited, revocable, and non-exclusive licence to access and make personal use of the Website. Please note that you may not frame, link to, or utilise any framing or linking techniques to enclose the Website or any portion thereof without our prior written consent which may be withheld in our absolute discretion.

The limited licence set forth in this section does not include the right to:

    • Modify or download the Website or its contents (except caching or as necessary to view content)

    • Make any use of the Website or its Content other than personal use

    • Create any derivative work based upon either the Website or its Content

    • Collect account information for the benefit of another party

    • Use any meta tags or any other ‘hidden text’ utilising our name or the Trade Marks without our express written consent

    • Use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure.

 

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of the Website for personal, non-commercial use only. A website that links to our Website may:

    • Link to, but not replicate, our Content

    • Not imply that we are endorsing such website or its services or products

    • Not misrepresent its relationship with us

    • Not contain content that could be construed as distasteful, obscene, offensive or controversial, and may contain only content appropriate for all ages

    • Not portray us or our products, services or Items, in a false, misleading, derogatory, or otherwise offensive or objectionable manner, or associate us with undesirable products, services, or opinions

    • Not use any Trade Mark without our prior written consent and

    • Not link to any page of the Website other than the home page. We may, in our sole discretion, request that you remove any link to the Website, and upon receipt of such request, you shall immediately remove such link

 

• Any unauthorised use by you of the Website terminates the limited licence set forth in this section without prejudice to any other remedy we may have provided for by applicable law.

 

OKA Terms and Conditions of Made to Order Sales

In these Terms and Conditions:

• We”, “us” or “our” means OKA Direct Limited, a company registered in England and Wales under company number 03722366. Our registered office is at 166 Purchase Road, Didcot, Oxfordshire, OX11 7HJ. Our VAT number is GB740 4676 33; and

• “You” or “your” means the person buying goods from us.

• If you don’t understand any of these Terms and Conditions and want to talk to us about it, please contact our Customer Care Team.

Introduction

    1. If you buy goods either via our website or in our store (‘Goods’) you agree to be legally bound by these Terms and Conditions. These Terms and Conditions are only available in English.

    2. Specific terms which apply to certain goods, including:
    2.1 Tailored by OKA Goods which are goods made to your specifications or personalized for you

    3. Right to cancel this contract
    3.1 You have the right to cancel this contract in relation to any products other than Tailored by OKA Goods within 45 days without giving any reason.

    4.If you wish to cancel the contract in relation to Tailored by OKA Goods, you must do so within 72 hours of receipt of the date and time stated on the paper receipt or order acknowledgement email.

    5.Effects of cancelation and returns
    5.1 25% cancelation charge in relation to an order for Tailored by OKA Goods. Read full returns information.

 

The OKA product range, photography, product names and descriptions are the copyright of OKA Direct Ltd. and are protected by the international copyright and design right laws. They may not be reproduced, distributed, or modified in whole or part, without the prior written consent of OKA Direct Ltd. Any known infringement of our intellectual property will be actively pursued by our appointed solicitors. OKA Direct Ltd. authorises any person to store documentation on a single computer for personal use only and to print copies of documentation for personal use only, provided that the documentation contains the copyright notice © OKA Direct Ltd 2022.

 

III. Promotions

Promotional Terms & Conditions

From time to time, OKA run promotions and offers on selected products or lines. A full list of the current offers can be found below in the Current Offers section. We refer to these collectively as our "Promotional Offers". All of our Promotional Offers are subject to the below terms and conditions:

 

1. Promotional offers can only be redeemed on full price items and cannot be used to purchase Tailored by OKA range, OKA gift cards, Limited Edition and Outlet pieces, or delivery, unless specified otherwise. Other exclusions may apply.

2.Please refer to your marketing material for the expiry date promotional period.

3.To redeem a promotional offer online you must enter code at checkout

4. Cannot be used in conjunction with any other offer/discount and cannot be applied retrospectively or to delivery charges, unless specified otherwise.

5.Where a minimum spend applies, the amount must be spent in a single transaction to receive the discount.If an item is returned which brings the amount spent below any qualifying level, the offer value may be deducted from any refund.

6. Promotional offers have no cash value. They cannot be exchanged or refunded. Credit cannot be carried forward.

7. All orders are subject to stock availability, and we reserve the right to withdraw, amend or extend offers at any time, without prior notice;

8. Some promotional offers may be single use only and are for use by the intended recipient only. Proof of entitlement may be requested. For in store purchases you must present and/or quote your promotional code or show it on a mobile device. All orders are subject to acceptance and any improper use of promotional codes may result in the cancellation of your order.

9. Black Friday: Up to 70% off, valid on orders placed online until midnight Monday, November 28th 2022 and in stores during opening hours. Furniture starting from 25% off, Homeware starting from 50% off and Sale starting from 70% off. 25% off Tailored by OKA custom-made seating applied separately at checkout. Excludes Adam Lippes X OKA. Other exclusions apply. Offer cannot be used in conjunction with another promotion/discount and cannot be applied retrospectively.

 

IV. Accessibility

We at OKA firmly believe that good design should be available to everyone. As part of this commitment, we are dedicated to optimizing the shopping experience on oka.com (the “Website”) so that it is accessible for all of our visitors, including those who rely on digital assistive technologies.
 
Conformance Status 
We make every effort to ensure that our Website is in compliance with internationally acknowledged and accepted website accessibility standards without exception. Per our most recent Web Accessibility Audit*, our Website is fully conformant with Web Content Accessibility Guidelines 2.0 at Level AA (“WCAG 2.0 AA”). 

Assesment Approach
As it is a matter of company policy to continue expanding accessibility to all who visit our Website, OKA collaborates with User1st, an experienced accessibility consultant and website accessibility provider. With User1st, we work to maintain conformance with WCAG 2.0 AA and continually strive to identify ongoing areas of improvement, including site performance, speed and functionality. 

Supportive Assistive Technologies   
With the assistance of User1st’s automated tools, we are able to offer an online experience that extends functionality to users of standard assistive technologies, including:

- JAWS Screen Reader

- Keyboard Navigation

- Standard profiles, including Text Color Contrast, Block Blinking, and Zoom 
 

Supported Browsers  
 
Our Website is designed to be compatible with most major Web browsers, including: 

- Firefox

- Google Chrome

- Internet Explorer
 

Technical Specifications 
Website accessibility relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins: 

- HTML

- WAI-ARIA

- CSS

- Java Script
 

Feedback
As we work to make the online experience the best it can be for all of our visitors, we welcome your feedback in identifying any barriers to accessibility at oka.com:

By Phone
Please call 1-800-621-8309

By Email 
Please email [email protected]
 

The standard response time to feedback is 3-4 business days. 


*Last ADA Web Accessibility Audit Date: 2/28/2020 

 

V. Social Media

1. We love hearing about your OKA purchases and reposting our favourites to our social media channels. To alert us of your post, upload your photo to Instagram, Facebook or Twitter tagging @OKA or #MyOKAHome. If your photo is chosen by our team, you will receive a direct message from our official account asking for your permission to publish your photo under the #MyOKAHome hashtag. Please reply with #YESOKA to give your full consent, agreeing to our T&CS below and Privacy Policy.

 

2. You retain the legal ownership of any photo that you upload. However, in order for us to repost your photo you grant to OKA a non-exclusive, perpetual, irrevocable, worldwide, royalty-free, assignable, sub-licensable licence to use the photo. We can use the photo on OKA’s webpages and for any use in our advertising, marketing and promotional materials without compensation or prior notice using any media or distribution methods. OKA may use, edit, alter, reproduce, translate, publish, or create derivative works at our sole discretion.

 

3. If your photo is chosen, your username will be displayed alongside content re-posted by OKA. By submitting your photo, you grant OKA the right to use your username, real name, image, caption or other identifying information in connection with the use of any of your photos displayed on OKA’s channels. By agreeing to these T&CS, you are consenting to OKA’s collection and processing of your personal data as described in OKA’s Privacy Policy.

 

4. By submitting your photo, you warrant and represent that (i) you own the rights to the photo or, if the photo is subject to third party rights, that you have all required licenses, rights, consents and permissions to publish the photo and grant the necessary rights, and (ii) you are over 18 years of age.

Limited licence

 

We grant you a limited, revocable, and non-exclusive licence to access and make personal use of the Website. Please note that you may not frame, link to, or utilise any framing or linking techniques to enclose the Website or any portion thereof without our prior written consent which may be withheld in our absolute discretion.

 

The limited licence set forth in this section does not include the right to:

 

a) modify or download the Website or its contents (except caching or as necessary to view content)

 

b) make any use of the Website or its Content other than personal use

 

c) create any derivative work based upon either the Website or its Content

 

d) collect account information for the benefit of another party

 

e) use any meta tags or any other ‘hidden text’ utilising our name or the Trade Marks without our express written consent

 

f) use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure.

 

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of the Website for personal, non-commercial use only. A website that links to our Website may:

 

a) link to, but not replicate, our Content

 

b) not imply that we are endorsing such website or its services or products

 

c) not misrepresent its relationship with us

 

d) not contain content that could be construed as distasteful, obscene, offensive or controversial, and may contain only content appropriate for all ages

 

e) not portray us or our products, services or Items, in a false, misleading, derogatory, or otherwise offensive or objectionable manner, or associate us with undesirable products, services, or opinions

 

f) not use any Trade Mark without our prior written consent and

 

g) not link to any page of the Website other than the home page. We may, in our sole discretion, request that you remove any link to the Website, and upon receipt of such request, you shall immediately remove such link.

 

Any unauthorised use by you of the Website terminates the limited licence set forth in this section without prejudice to any other remedy we may have provided for by applicable law.

OKA Terms and Conditions of Made to Order Sales

In these Terms and Conditions:

“We”, “us” or “our” means OKA Direct Limited, a company registered in England and Wales under company number 03722366. Our registered office is at 166 Purchase Road, Didcot, Oxfordshire, OX11 7HJ. Our VAT number is GB740 4676 33; and

“You” or “your” means the person buying goods from us.

If you don’t understand any of these Terms and Conditions and want to talk to us about it, please contact our Customer Care Team.

Introduction

  1. if you buy goods either via our website or in our store (‘Goods’) you agree to be legally bound by these Terms and Conditions. These Terms and Conditions are only available in English.
  2. specific terms which apply to certain goods, including:
    2.1 Tailored by OKA Goods which are goods made to your specifications or personalized for you
  3.  Right to cancel this contract
    3.1 You have the right to cancel this contract in relation to any products other than Tailored by OKA Goods within 45 days without giving any reason.
  4. If you wish to cancel the contract in relation to Tailored by OKA Goods, you must do so within 72 hours of receipt of the date and time stated on the paper receipt or order acknowledgement email.
  5. Effects of cancelation and returns
    5.1 25% cancelation charge in relation to an order for Tailored by OKA Goods. Read full returns information.

 

To ship to addresses outside the US, please visit our UK store.