Define a sitting room’s aesthetic with a sofa; from elegant classical shapes to relaxed, contemporary styles, all of our luxurious upholstered designs are made by skilled craftsmen and built to last. We also offer a Tailored by OKA service for handmade to order sofas so that you can find your perfect match.
For smaller items, we offer a free Click and Collect delivery option when you order online – just select your preferred store from the drop-down menu at the checkout.
As for heavier items, this is subject to storage space at the store, so please contact our Customer Service team to discuss this option.
What if I am not at home on the delivery date or if I miss it?
Fragile and Heavy deliveries are booked in advance to allow you to arrange your availability accordingly. We offer a date and a time slot which is further narrowed down on the day of delivery. The drivers will also call you when they are on their way. However, if you do miss the delivery, in most instances we are not able to return to you on the same day as the routes are predetermined and fully booked. You will be contacted to rearrange delivery and we will try to deliver your order as soon as possible.
Will my whole order be delayed if one of the items is out of stock?
We always try to deliver entire orders but sometimes this isn’t feasible. If you have ordered a combination of smaller and heavier items, they will be delivered by different couriers. It may also be a result of one or more of your items currently being out of stock, which will have been highlighted at the time of ordering. If you require further information about your delivery, please contact our Customer Service team.
My delivery time slot has passed and I've not received anything yet. What should I do?
We give time slots for delivery, but if the order is not going to arrive when scheduled or has been significantly delayed, you will be contacted. Please be patient, but if the driver is more then an hour late call our Customer Service team on 03330 042 042 or email on [email protected].
Sofa Ideas
Let us fuel your imagination with our helpful guides, packed full of tips and tricks, inspiration and insider information. Choosing furniture is a fun process, but we know it’s not always simple, so we’ve tried to make it easier for you. When choosing larger items for your home, you can’t buy on a whim like you might with smaller accessories. Measuring up the space and the piece itself is of the utmost importance – our interior design experts and friends of OKA have delved into the details that will help you to get it just right. From comfort to size, material to practicality, we can help you make the “right” choice every time – whether that’s ensuring that your sofa sits snugly in the nook you’ve got waiting for it or calculating how many dining chairs you’ll be able to fit around your table. By reading these useful guides, you can avoid getting overwhelmed by all the details.