We have put together a list of frequently asked questions and their answers below. If we haven’t covered your question or you’d like more information, please don’t hesitate to contact our Customer Service team by calling 03330 042 042 or +44 (0)1235 433 930 from outside the UK or emailing: customerservice@oka.com.

Customer Service opening hours:

Monday to Friday: 9am to 5pm

Saturday: 10am to 5pm

Sunday: closed


Gift vouchers

Placing an order

Product information

Promotion codes

Returns and refunds

To ship to addresses outside UK, please visit our USA Store