Tailored by OKA

Tailored By OKA

Find your perfect match in our customisable Tailored by OKA Collection. Each piece is lovingly made to order by the finest craftspeople, so that you can bring your personal style home.

Tailored by OKA

Find your perfect match in our customisable Tailored by OKA Collection. Each piece is lovingly made to order by the finest craftspeople, so that you can bring your personal style home.

HOW IT WORKS

 Step 1

Choose a style and size below

Step 2

Choose fabric, colour and legs

Step 3

Your order is made and delivered

SELECT YOUR STYLE

GET A CLOSER LOOK

Line drawing of an OKA store front

View Samples In-Store

Visit one of our stores to see Tailored by OKA in action. We showcase a number of sample pieces which you’re welcome to try, and our team is more than happy to offer a helping hand.

Order Swatches

We offer a variety of linens, leathers, velvets, wools and blends. If you’d like a closer look at the Tailored by OKA fabric options and colours, you can order up to five complimentary swatches.

Three fabric samples with zig-zag edge including leather, velvet and linen
Three fabric samples with zig-zag edge including leather, velvet and linen

Order Swatches

We offer a variety of linens, leathers, velvets, wools and blends. If you’d like a closer look at the Tailored by OKA fabric options and colours, you can order up to five complimentary swatches.

SHOP LOOSE COVERS

A banner of made to order sofas, armchairs and footstools with loose covers in different colours including grey, green, blue and red

FAQs

  • What is made-to-order furniture?

    Made-to-order furniture is crafted once you have specified your preferences, rather than being ready-made prior to purchase. The items in our Tailored by OKA collection are designed by you, meaning that you pick the style, size, material, colour and leg finish from our offering, before we hand the project over to our artisans who begin work on building your piece. In contrast, ready-made furniture has already been crafted to a specific design.
  • Why should I choose made-to-order furniture over ready-made options?

    It is entirely up to you whether you would like a ready-made or made-to-order piece of furniture. One benefit of ready-made furniture is that it’s already built, so it’s ready to go and can arrive in your home more quickly. You also don’t need to consider all the different design elements. However, the benefit of customised furniture is that you can choose every element, from style to size, colour, fabric and legs. This means that you can design the piece around your tastes and your interior style so that it is personal to you and your home.
  • How do I start the process of getting made-to-order furniture?

    To find out more about our Tailored by OKA collection, please refer to our Made-to-Order information page, which outlines the process from start to finish.
  • How long does it take to have made-to-order furniture created?

    The lead time for our made-to-order furniture will vary depending on your requests. Since our made-to-order seating is made in the UK by carefully chosen British family-run businesses, we estimate a lead time of 12-14 weeks, but our team will give you a more accurate timeline when you place your order. A couple of weeks before your personalised piece is ready, our Customer Service team will contact you to arrange delivery.
  • Is the 12—14 weeks estimated lead time for made-to-order furniture manufacture realistic?

    With all of our Tailored by OKA pieces, we aim to manufacture them as quickly as possible with a focus on attention to quality. We have been very successful in meeting the estimated timeframe and in some cases improving on the date given. However, in some cases, due to the nature of the pieces, it may take a little longer than the anticipated timeframe to ensure that the specification is met.
  • Can I choose the materials used in made-to-order furniture?

    You can choose the upholstery material of your made-to-order furniture from our wide selection of linens, leathers, velvets, wools and fabric blends. The frames of our Tailored by OKA collection are crafted from sustainably sourced European beech and birch hardwood, while the legs are crafted from sustainably sourced oak and beech, and you can choose from Ebony or Greyed Oak finishes.
  • Can I request specific dimensions for my made-to-order furniture?

    Our made-to-order furniture comes in a wide array of specified shapes, from Dining Chairs, Bar Stools, Benches, Armchairs and Loveseats to 2-Seater, 3-Seater, Large and Extra Large Sofas. We also offer Square and Rectangular Footstools. However, if the size you require isn’t available, this can be accommodated by the manufacturers in the majority of cases, so long as it does not compromise on the structure of the piece. This has to be communicated at the point of sale and confirmed after payment has been taken. For more information, please contact our Customer Service team.
  • How does delivery work with made-to-order furniture?

    A couple of weeks before your piece is ready, our Customer Service team will contact you to arrange delivery at a time that suits you. The item will be unpacked and installed in your room of choice, with all packaging removed. Before you make your purchase, please speak to our team about property access, measurements and any other details. We will require you to share this information and make any necessary preparations to ensure delivery is successful. If we are unable to deliver your item due to undisclosed information or a change in situation, we will refer to our cancellation Terms and Conditions, unless adjustments are made to make completion possible.
  • How do I take care of made-to-order furniture?

    For made-to-order furniture care instructions, please refer to our corresponding Care Guide.
  • If the completed made-to-order piece is not what was expected, what happens?

    It is important that all choices are carefully considered during the early stages of designing your furniture. Our website showcases the available possibilitiesto help you to make a decision you are happy with. Large swatch samples are available to view in our 13 showrooms across the UK to give you clear examples of some of the possible finished designs. You can also order up to five complimentary fabric swatches from our website.
  • Will I be updated on the progress of my order?

    Updates or changes can be requested within 48 working hours of placing your order, by emailing [email protected] or if the original order was placed in one of our 13 showrooms, you can directly contact the store to request an update. Our team’s focus will be on providing you with updates when the piece is close to completion, in preparation for the schedule of delivery.