COVID-19 Information For Our Customers
- Our website is taking orders as usual.
- Our delivery service remains operational. We are taking extra precautions to keep you and our staff safe.
- For added peace of mind, we have extended our returns period to 60 days.
These are challenging times for all businesses. Like each and every one of you, we are having to adapt hour by hour to the ever-evolving landscape and the latest government updates. However, we want to assure you that the health and safety of our team members and customers remains our number one priority.
Please be assured that all warehouse team members are trained to reduce their risk of exposure to the virus and to help prevent its spread. We are enhancing our already rigorous health and safety procedures following the guidelines put in place by the World Health Organisation, Public Health Engand, UK government and local public health authorities.
Our website is open for business and taking orders around the clock. We are committed to getting your orders to you as quickly and safely as possible, but please bear in mind there may be some delays with delivery. We will keep you updated every step of the way. Thank you for your patience.
Our Retail Stores
We have temporarily closed our stores. As a result, Click & Collect is not currently available as a delivery option. Please keep an eye on this page and our social media accounts for further updates as the situation evolves.
Our Returns Policy
As of Monday 23rd March, we have extended our returns period from 30 to 60 days across all furniture and homewares. To view our full returns policy please visit our returns page.
Our Trade Customers
Our Trade team is fully equipped to support all enquiries whilst working remotely. If you would like help with a project, please call 01235 433938 or email [email protected]
If you have any questions or concerns, please do not hesitate to contact us on 03330 042 042 or +44 1235 433930, or by email at [email protected]