< All Product Care

Caring For All-Weather Rattan

All-Weather Rattan furniture is made from durable synthetic rattan on a lightweight, rust-proof, aluminium frame. Most ranges come with polyester covered, water-resistant cushions.

Rattan Outdoor Furniture

Maintenance & Care Instructions

All Weather rattan furniture may be kept outdoors all year round. However, doing so will alter the appearance in time as it will naturally age. If you wish to maintain its new-look appearance longer, we recommend the furniture is stored inside a cool dry place such as a shed or outbuilding during poor weather and winter months. Or alternately use a furniture protective cover when the items are not in use.

We do not recommend locating products in excessively high or low temperatures, or where the environment is often damp as this may cause product issues.

Avoid exposure to water or excessive sun to prolong the life of the product.

Avoid contact with chemicals such as hair and skin preparations, fake tans, insect repellents and other cosmetics, or household cleaning materials, other than those recommended as these may affect the finish.

Orseno Dining Set

Monterey Dining Set

Protect delicate flooring from potential marking by feet or legs using felt pads or castor cups.

Do not drop furniture onto corners or feet, or lean backwards on two legs as this will weaken and damage frames, feet or legs.

If your furniture becomes soiled, scratched, chipped or suffers other damage we recommend professional help is sought to restore it.

The cushions supplied with the products are showerproof, but must be moved to a cool dry place when not in use.

Leaving items such as vases or ornaments in one place on a piece of furniture in sunlight may leave a mark when it is removed. Such marks should blend with time.

If your furniture is not All Weather rattan, then we recommend that the furniture is stored inside a cool dry place during poor weather and winter months or use furniture protective covers when the items are not in use.

Cleaning Instructions

To maintain the appearance of your product we recommend regular dusting with a soft cloth. It may occasionally be wiped with a soft cloth very lightly dampened with a mild bleach free detergent solution and dried with a lint-free cloth.

If spills occur, blot immediately with a dry cotton cloth (if you use paper towels make sure that they are white to avoid any colour transferring to the fabric). Avoid soaking the fabric as this may reduce the efficacy of the water-resistant finish. If blotting with a dry cloth doesn't quite finish the job and the stain is still visible, professional cleaning is advised.

Pieces of food and debris can sometimes get caught down the side or underneath removable surfaces such as glass tops on items like dining and coffee tables. Items like these must be de-assembled and all surfaces wiped with a soft cloth very lightly dampened with a mild bleach free detergent solution and dried with a lint-free cloth.

Cushion covers are not suitable for machine washing or dry cleaning; they should be cleaned by hand. Avoid the use of soap or detergents, cleaning fluids or insecticides as they may damage the finish. It is important to pre-test for colourfastness and fabric compatibility in a hidden area before using any product.

After regular cleaning, fabrics may lose their water-resistant finish. This can be reapplied using a proprietary brand of fabric protector recommended for that fabric.

Caution those wearing clothing with transferable dyes, such as blue jeans, that the dye could transfer onto light furniture.

Rattan Outdoor Furniture

< All Product Care

Caring For All-Weather Rattan

All-Weather Rattan furniture is made from durable synthetic rattan on a lightweight, rust-proof, aluminium frame. Most ranges come with polyester covered, water-resistant cushions.

Rattan Outdoor Furniture

Maintenance &
Care Instructions

All Weather rattan furniture may be kept outdoors all year round. However, doing so will alter the appearance in time as it will naturally age. If you wish to maintain its new-look appearance longer, we recommend the furniture is stored inside a cool dry place such as a shed or outbuilding during poor weather and winter months. Or alternately use a furniture protective cover when the items are not in use.

We do not recommend locating products in excessively high or low temperatures, or where the environment is often damp as this may cause product issues.

Avoid exposure to water or excessive sun to prolong the life of the product.

Avoid contact with chemicals such as hair and skin preparations, fake tans, insect repellents and other cosmetics, or household cleaning materials, other than those recommended as these may affect the finish.

Orseno Dining Set

Protect delicate flooring from potential marking by feet or legs using felt pads or castor cups.

Do not drop furniture onto corners or feet, or lean backwards on two legs as this will weaken and damage frames, feet or legs.

If your furniture becomes soiled, scratched, chipped or suffers other damage we recommend professional help is sought to restore it.

The cushions supplied with the products are showerproof, but must be moved to a cool dry place when not in use.

Leaving items such as vases or ornaments in one place on a piece of furniture in sunlight may leave a mark when it is removed. Such marks should blend with time.

If your furniture is not All Weather rattan, then we recommend that the furniture is stored inside a cool dry place during poor weather and winter months or use furniture protective covers when the items are not in use.

Monterey Dining Set

Cleaning Instructions

To maintain the appearance of your product we recommend regular dusting with a soft cloth. It may occasionally be wiped with a soft cloth very lightly dampened with a mild bleach free detergent solution and dried with a lint-free cloth.

If spills occur, blot immediately with a dry cotton cloth (if you use paper towels make sure that they are white to avoid any colour transferring to the fabric). Avoid soaking the fabric as this may reduce the efficacy of the water-resistant finish. If blotting with a dry cloth doesn't quite finish the job and the stain is still visible, professional cleaning is advised.

Pieces of food and debris can sometimes get caught down the side or underneath removable surfaces such as glass tops on items like dining and coffee tables. Items like these must be de-assembled and all surfaces wiped with a soft cloth very lightly dampened with a mild bleach free detergent solution and dried with a lint-free cloth.

Cushion covers are not suitable for machine washing or dry cleaning; they should be cleaned by hand. Avoid the use of soap or detergents, cleaning fluids or insecticides as they may damage the finish. It is important to pre-test for colourfastness and fabric compatibility in a hidden area before using any product.

After regular cleaning, fabrics may lose their water-resistant finish. This can be reapplied using a proprietary brand of fabric protector recommended for that fabric.

Caution those wearing clothing with transferable dyes, such as blue jeans, that the dye could transfer onto light furniture.

Rattan Outdoor Furniture